Sector: Retail
An Emirati holding company that owns shopping malls, retail outlets, and entertainment institutions in the Middle East and North Africa with its headquarters in Dubai. If the psychology of employees or management efforts affects motivation and empowerment within the company, then empowerment and motivation have to be taken seriously at all levels, and a strong belief is that every team member is a leader because the success of a business depends on its employees.
Some of the important ways that were implemented were to develop a well-defined authority matrix and strictly follow it in all matters related to corporate, financial, human capital, and legal matters so that each function within the corporate umbrella has well-defined policies and procedures to ensure that each member is aware and understanding of his role, responsibilities and expected results, focus On a company culture that enhances performance with merit and strength, it has also adopted a very rigorous and robust PMS program that is directly related to the financial management process or consequences.
Other methods of motivation were also used and were part of the compensation, benefits, reward, and recognition program such as Long Service Awards, Innovation Recognition, and Employee of the Year Program, in addition to their participation in the quarterly public forums where employees are encouraged to ask any question to the senior leadership about the company's strategy and guidance Any suggestion for improvement, The Empowerment and Motivation strategy adopted is a lower risk and more financially sound investment as it made the employee aware of who has the authority, rights, processes to follow and what kind of responsibilities his job requires and praise for hard work that helped improve their job performance., After they participated in the annual global survey (Regulatory Health Index) they were compared with the best companies in the world/region by McKinsey, which helped track performance against competitors in the region to help the results track progress and improve results further, and it was a unique way to measure Motivating employees.
